Guardian Customer Care

User Manuals & Tutorials.

Find documentation and support resources for many of the security systems Guardian installs and services. If you are not sure which system you have, we can help identify it.

System Resources

Choose Your System.

Select your platform for official documentation, account access, or help identifying older equipment.

DMP touchscreen security keypad
DMP

DMP & Virtual Keypad

Manuals, product documentation, Virtual Keypad information, arming and disarming help, user management, and other DMP resources.

Alarm.com mobile app
Alarm.com

Alarm.com

Help with account access, arming and disarming, notifications, cameras, automation features, locks, thermostats, and connected devices.

Qolsys IQ security panel
Qolsys

Qolsys IQ Panels

Resources for Qolsys IQ security panels, including documentation and information for current IQ-series equipment.

DSC PowerSeries Neo security keypad
DSC

DSC Security Systems

Access official DSC documentation for PowerSeries, PowerSeries Neo, keypads, communicators, and other supported or legacy DSC equipment.

Interlogix NetworX security keypad
Legacy

Interlogix / NetworX

Guardian still supports customers with many older Interlogix, GE, and NetworX systems. Let us help identify the correct information.

Network video recorder
Video

Video Recorder Help

Need help finding recorded video, exporting footage, accessing cameras, or identifying an older recorder? Send us a service request.

Other Systems

Don't See Your System?

Guardian has installed and serviced many security platforms over the years. Send us a picture or description and we can help identify it.